FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

OUR PRICES ARE SUBJECT TO CHANGE DEPENDING ON SUPPLY AND OTHER MARKET FACTORS. WE WILL SEND YOU AN UPDATED PRICE LIST AFTER YOUR COMPANY CONTACT US FOR FURTHER INFORMATION.

Do you have a minimum order quantity?

YES ,OUR MOQ IS 1X20GP

Can you supply the relevant documentation?

YES, WE CAN PROVIDE MOST DOCUMENTATION INCLUDING CERTIFICATES OF ANALYSIS / CONFORMANCE; INSURANCE; ORIGIN, AND OTHER EXPORT DOCUMENTS WHERE REQUIRED.

What is the average lead time?

FOR SAMPLES, THE LEAD TIME IS ABOUT 7 DAYS. FOR MASS PRODUCTION, THE LEAD TIME IS 20-30 DAYS AFTER RECEIVING THE DEPOSIT PAYMENT. THE LEAD TIMES BECOME EFFECTIVE WHEN (1) WE HAVE RECEIVED YOUR DEPOSIT, AND (2) WE HAVE YOUR FINAL APPROVAL FOR YOUR PRODUCTS. IF OUR LEAD TIMES DO NOT WORK WITH YOUR DEADLINE, PLEASE GO OVER YOUR REQUIREMENTS WITH YOUR SALE. IN ALL CASES WE WILL TRY TO ACCOMMODATE YOUR NEEDS. IN MOST CASES WE ARE ABLE TO DO SO.

What kinds of payment methods do you accept?

30% DEPOSIT IN ADVANCE, 70% BALANCE AGAINST THE COPY OF B/L OR 100% IRREVOCABLE CONFIRMED L/C AT SIGHT

Do you guarantee safe and secure delivery of products?

YES, WE ALWAYS USE HIGH QUALITY EXPORT PACKAGING. INSIDE WITH PLASTIC FILM ,OUTSIDE 3MM PLYWOOD WITH STEEL STRIPS

How about the shipping fees?

THE SHIPPING COST DEPENDS ON THE WAY YOU CHOOSE TO GET THE GOODS. EXPRESS IS NORMALLY THE MOST QUICKEST BUT ALSO MOST EXPENSIVE WAY. BY SEAFREIGHT IS THE BEST SOLUTION FOR BIG AMOUNTS. EXACTLY FREIGHT RATES WE CAN ONLY GIVE YOU IF WE KNOW THE DETAILS OF AMOUNT, WEIGHT AND WAY. PLEASE CONTACT US FOR FURTHER INFORMATION.

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